Billing Terms And Conditions

Travel Baby Rentals Billing Terms and Conditions

Please read these billing terms and conditions carefully before using Travel Baby Rentals' services. By engaging with Travel Baby Rentals and making use of our services, you agree to the following billing terms and conditions:

  1. Payment Methods Accepted: Visa, Mastercard, Shop Pay, Apple Pay, Google Pay and PayPal

  2. Payment Authorization: By providing your payment information (such as credit card details or other payment methods), you authorize Travel Baby Rentals to charge the specified amount for the products and services you have requested.

  3. Pricing and Fees: The prices for our rental products and services are clearly displayed on our website and in our catalog. Prices may vary based on the product, rental duration, and any applicable promotions or discounts. Travel Baby Rentals reserves the right to update pricing at any time.

  4. Taxes and Additional Charges: You are responsible for any applicable taxes, fees, or surcharges imposed by local, state, or federal authorities. These charges will be clearly indicated during the checkout process.

  5. Rental Duration: The billing period for rental products typically starts on the agreed-upon start date and ends on the return date. You will be charged for the entire rental duration, including any extension of the rental period beyond the original return date.

  6. Payment Processing: Travel Baby Rentals accepts various payment methods, including credit cards and other online payment options. Payments are processed securely through reputable payment gateways.

  7. Refunds and Cancellations: Refund and cancellation policies vary depending on the specific product and rental terms. Please review our refund and cancellation policy on our website or contact our customer support team for detailed information.

  8. Late Fees: Late returns of rental products may result in additional charges. It is your responsibility to return rental items on or before the agreed-upon return date to avoid late fees. £25 per day that the return is late.

  9. Billing Disputes: If you believe there is an error in your billing statement or have questions regarding charges, please contact Travel Baby Rentals' customer support within a reasonable time frame to address the issue.

  10. Authorization Holds: In some cases, Travel Baby Rentals may place an authorization hold on your payment method to verify its validity before the rental period begins. These holds will be released upon the completion of the rental.

  11. Payment Security: Travel Baby Rentals takes payment security seriously and employs industry-standard security measures to protect your payment information. However, it is essential to maintain the confidentiality of your payment details.

  12. Collection of Outstanding Payments: In the event of unpaid fees or charges, Travel Baby Rentals reserves the right to use collection agencies or legal means to recover outstanding payments. You will be responsible for any associated collection fees.

  13. Billing Updates: It is your responsibility to keep your billing information up to date. Please notify Travel Baby Rentals promptly of any changes to your payment details to avoid payment processing issues.

  14. Changes to Terms: Travel Baby Rentals may update these billing terms and conditions as necessary. Changes will be posted on our website, and it is your responsibility to review them periodically.

By using Travel Baby Rentals' services and agreeing to these billing terms and conditions, you acknowledge and accept the specified billing policies and procedures. If you do not agree with any of these terms, please refrain from using our services.

For any billing-related inquiries or assistance, please contact Travel Baby Rentals' customer support team through the provided contact information on our website.



How do I go about making a reservation?

  • Making a reservation is easy! You can conveniently place your booking on our website by selecting the equipment you need, specifying the rental duration, and providing your delivery details. Alternatively, if you need any assistance, our customer support team is here to help you every step of the way.

How long can I rent the equipment for?

  • You have the flexibility to choose the rental duration that suits your needs best. Whether it's just for a day, a week-long trip, or even month, we've got you covered!

Can I extend my rental if my trip gets extended?

  • Of course! We understand that plans can change unexpectedly. If you need to extend your rental period, simply get in touch with our friendly customer support team. They'll do their best to accommodate your request based on availability.


Is the equipment really clean and safe for my child's use?

  • Absolutely! We understand how important cleanliness and safety are for your little one. Rest assured, all our equipment goes through rigorous professional cleaning and sanitization after each use, so it's fresh and ready for your baby's enjoyment.

What happens if something happens to the rental equipment during my trip?

  • We know that accidents can happen, especially when little ones are involved. If you encounter any issues with the equipment during your rental, please let us know immediately. Our team will guide you through the next steps, and we'll work together to find a solution.

How often do you service your equipment?

  • We take pride in maintaining our equipment in top-notch condition. During the low season, we give each item the care it deserves with regular servicing and maintenance, ensuring that it's in perfect working order when you need it.


Next Day Delivery Cutoff

Orders placed after 9 am won't get next-day delivery as per our agreement with the Logistics partner. They'll be sent the following working day.


The equipment needs to be returned in a condition similar to its initial delivery, accounting for regular usage wear and tear. The Hirer won't be held accountable for any damage that was already identified before. The equipment stays the responsibility of the Hirer until it's returned in proper working order to the Owner's location.


Hire is subject to availability