Frequently Asked Questions


How do I go about making a reservation?

  • Making a reservation is easy! You can conveniently place your booking on our website by selecting the equipment you need, specifying the rental duration, and providing your delivery details. Alternatively, if you need any assistance, our customer support team is here to help you every step of the way.

How long can I rent the equipment for?

  • You have the flexibility to choose the rental duration that suits your needs best. Whether it's just for a day, a week-long trip, or even a month, we've got you covered!

Can I extend my rental if my trip gets extended?

  • Of course! We understand that plans can change unexpectedly. If you need to extend your rental period, simply get in touch with our friendly customer support team. They'll do their best to accommodate your request based on availability.


Is the equipment really clean and safe for my child's use?

  • Absolutely! We understand how important cleanliness and safety are for your little one. Rest assured, all our equipment goes through rigorous professional cleaning and sanitization after each use, so it's fresh and ready for your baby's enjoyment.

What happens if something happens to the rental equipment during my trip?

  • We know that accidents can happen, especially when little ones are involved. If you encounter any issues with the equipment during your rental, please let us know immediately. Our team will guide you through the next steps, and we'll work together to find a solution.

How often do you service your equipment?

  • We take pride in maintaining our equipment in top-notch condition. During the low season, we give each item the care it deserves with regular servicing and maintenance, ensuring that it's in perfect working order when you need it.


Next Day Delivery Cutoff

Orders placed after 9 am won't get next-day delivery as per our agreement with the Logistics partner. They'll be sent the following working day.


The equipment needs to be returned in a condition similar to its initial delivery, accounting for regular usage wear and tear. The Hirer won't be held accountable for any damage that was already identified before. The equipment stays the responsibility of the Hirer until it's returned in proper working order to the Owner's location.


Hire is subject to availability